Help & safety

Before you pay

• Visit a property or vehicle in person, or send someone you trust, before you pay.
• Check that the seller is who they say they are. Look for verified badges in the app.
• Be careful of anyone who asks you to pay outside the app, or to hurry.
• For supported purchases, pay through the app so escrow can hold your money until the deal is confirmed.

Your information

• This website does not show exact addresses or phone numbers. Use the app to contact sellers.
• Never share your PIN or password with anyone, including someone claiming to be from Vektolux.

Need help?

See the Contact page, or send a property services enquiry.